At happn, we do everything in our power to make sure our users can date in a respectful and safe environment. This means there are some clear, non-negotiable boundaries. No form of harassment or disrespect will be tolerated here.
What is formally prohibited
Certain attitudes are never acceptable, even if they are disguised or minimized as “jokes”:
Harassment
Repeated messages despite no response from the other person
Insisting after a rejection
Multiple or inappropriate attempts to contact another user
Sexually explicit messages without consent
Comments on a person’s physical appearance
Sending inappropriate content
Unsolicited sexual references
Judgment, mockery, or intimidation
Humiliating comments or inappropriate jokes
Aggressive or derogatory tone
Attempts at emotional manipulation
Threatening or discriminatory behavior
Threats (direct or indirect)
Racism, sexism, homophobia, or any other discriminatory speech or text
Behaviors that oppose the values we uphold - they may lead to definitive exclusion from the app.
What you should look out for
Behaviours that are unacceptable without seeming violent. Trust yourself and be vigilant of the following signs:
Insisting even though you are not interested or have said no.
Trying to make you feel guilty because you are not responding quickly enough or have expressed boundaries.
You feel pressured to share personal information or photos when you don’t want to.
You get the feeling that you’re being influenced, or they're trying to “change your mind.”
You don’t have to justify anything. If you feel uncomfortable, you can end a conversation immediately.
It’s never your responsibility to adapt to toxic behaviors.
happn’s role
We will not tolerate any disrespectful behavior on the app. To protect our users, we have implemented concrete measures.
A quick reporting system, accessible at all times on a user’s profile or in a chat.
24/7 active moderating by a team of real humans, trained to identify and handle sensitive situations
The possibility to block a profile with one click: the person can no longer contact you.
Every report is considered serious
And if necessary, the person reported can be:
suspended temporarily,
issued a formal warning,
definitely banned from the app.
In summary...
You have the right to set your own boundaries. And you also have the right to end a conversation immediately if it feels disrespectful to you. At happn, your safety and well-being come first 💙
