Use of Cookies and Trackers

Updated on: 03/31/2021

 

You can configure the way happn and its partners use cookies or other tracking technologies for analytics and targeted ads by clicking here: Change cookie settings

 

HAPPN is very concerned about respecting your privacy and invites you to read this Use of Cookies document (hereinafter “the Policy”) to understand how HAPPN uses cookies and other trackers on its website and its applications. 

 

This Policy aims to complement the Privacy Policy and the Terms of Service on the HAPPN website.

 

Terms starting with a capital letter and not defined in this document have the meanings of the terms defined in the Terms of Service.

 

1. Scope of the Policy

 

The current Policy applies to the following media: 

  • The HAPPN website, available at the following address: https://www.happn.com (hereinafter, “the Website”);
  • The HAPPN mobile application, available on the Apple App Store and the Google Play Store (hereinafter, “the Application”);
  • The HAPPN web app (hereinafter, “the Web App”), available at the following address: https://app.happn.com/signin

 

2. What are cookies and trackers?

 

2.1. Cookies

 

A cookie is a small text file stored by the browser on the hard drive of a user’s terminal (PC, Smartphone, etc.) when he/she visits a website. Cookies are designed to contain a small amount of data attached to the user’s terminal, and can only be read by the website server that deposited them. 

 

A cookie can be categorized based on its lifetime and domain to which it belongs.

 

The lifetime of a cookie is either:

  • A session cookie, which is deleted when the user closes his/her browser
  • A persistent cookie that remains stored on the hard drive of the user’s terminal for a predetermined time.

 

Domain refers to either:

  • Proprietary cookies which are placed by the server of the website visited that shares the same domain
  • Thirdparty cookies are placed by a domain that is different from the website visited. For example, these cookies can be placed when a website makes reference to a file, such as JavaScript, located outside its domain (available on another site).

 

2.2. Other trackers

 

HAPPN uses tracking pixels from third-party sites on its Website and its Web App to compile statistics and audience measurements.

A tracking pixel is a code that is loaded when you visit a website, and can take the form of various resources (images, JavaScript, etc.) that are invisible to the naked eye. The tracking pixel collects information about your browsing and transfers it to the server on the website that installed the pixel. 

 

What’s more, internal and partner tools (hereinafter, “Tracking Tools) are also installed on the Application and the Web App to access and collect details on your device (hereinafter, “User Details”). The following data can be collected:

  • The device ID;
  • The version of the Application or the Web App installed on the user’s device;
  • The model of the user’s device; 
  • The version of the operating system on the user’s device; 
  • The battery level on the user’s device;
  • The language configured on the user’s device;
  • The device’s identifier for advertisers (IDFA/GAID); 
  • The Push identifier on the user’s device; 
  • The telephone operator;
  • The user’s country and continent;
  • The IP address.

 

Tracking tools and pixels will hereinafter be referred to, individually or collectively, as “Trackers.” 

 

3. Why does HAPPN use cookies and Trackers?

 

HAPPN uses cookies on its Website and Trackers on its Application and its Web App for the purposes listed below. 

 

To achieve this, HAPPN may allow third-party partners to install cookies or access User Details and cookies on the hard drive of your device when you visit our Website or use our Application or Web App. 

 

Your consent is a priority for HAPPN. We therefore ask for your consent before installing any cookies, except for those that meet technical needs, which are only used to allow browsing throughout the Website. Additionally, your consent is requested for the use of Trackers on the Application and the Web App, and for the collection of User Details by Tracking Tools. Your consent is only not required when the use of Trackers is strictly necessary for the operation or the security of the Application or the Web App.

 

3.1. On the Website

 

The Cookies installed enable the Website to provide you with an adapted page, recognize your previous configurations, and facilitate your browsing. 

 

When you visit our Website, cookies are installed on the hard drive of your device. Some of them are necessary for the (i) operation and security of our Website, while others are used, with your consent (ii), for statistical purposes. 

 

Technical needs: 

 

When you visit the Website, security cookies are installed. They can be used for authentication or security purposes. They are necessary for certain functions on the Website and to ensure its security. Functional cookies are also installed and enable the improvement and optimization of your experience on the Website, for example by remembering your preferred browsing language.

 

Cookies for security and operational needs are strictly necessary for browsing the Website. As a result, you are unable to refuse the use of these cookies.

 

Cookie name

Company

Domain

Purpose

happn-cookie-accepted

HAPPN

happn.com

FUNCTIONAL

Conserves user consent to analytical cookies.

__cfduid

Cloudflare

happn.com

SECURITY
 

Applies the necessary security configuration for preventing cyber-attacks.

_crfs

STONLY

.stonly.com

SECURITY

csrftoken

HAPPN

happn.com

SECURITY

Helps protect HAPPN against a particular type of software attack against Web forms.

django_language

HAPPN

happn.com

FUNCTIONAL

 

Memorizes your chosen browsing language.

G_ENABLED_IDPS

Google

happn.com

FUNCTIONAL

 

Memorizes Google sign-in User Details to identify you automatically.

SIDCC

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

__Secure-3PAPISID

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

SAPISID

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

APISID

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

SSID

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

HSID

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

__Secure-3PSID

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

SID

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

__Secure-3PSIDCC

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

COMPASS

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

NID

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

OTZ

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

DV

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

CONSENT

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

1PJAR

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

_GRECAPTCHA

Google

google.com

SECURITY

 

Ensures the operation of reCAPTCHA*

 

*Happn uses the reCAPTCHA service, the Anti Robot software developed by Google Inc. on certain pages of its Website to protect data entry on forms and distinguish between data entered by humans and machine misuse. 

 

By using the contact form or by subscribing to the Web App, certain Google cookies listed above will be installed. 

Refusing the use of these cookies via your browser, for example, may make it impossible to browse certain parts of the Website protected by reCAPTCHA.

For further information about the Google privacy policy, visit: https://www.google.com/intl/de/policies/privacy/

 

Analytical needs:

 

HAPPN uses Audience measurement cookies to obtain information about user browsing behavior, analyze traffic on our Website, and measure audience statistics (for example, cookies collect information about the pages visited, the number of visits, etc.). The information collected is anonymous and aggregated. This enables us to improve our Website according to the requests and needs of users. 

 

Your consent is requested for installing cookies used for analytical purposes.

 

Cookie name

Company

Domain

Purpose

_ga

Google Analytics*

happn.com

Measures audience statistics on the Website.

_gat_UA-46012774-2

Google Analytics*

happn.com

Measures audience statistics on the Website.

_gid

Google Analytics*

happn.com

 

Measures audience statistics on the Website.

_fbp

Facebook

happn.com

Measures audience statistics on the Website.

ry_ry-h4n3pp1z_realytics

Realytics**

happn.com

Measures audience statistics on the Website.

ry_ry-h4n3pp1z_so_realytics

Realytics**

happn.com

Measures audience statistics on the Website.

 

 

*If you wish to refuse Google Analytics cookies, you can: 

 

**If you wish to refuse Realytics cookies, you can:

  • Visit the following page: Realytics.io/Optout
  • Refuse the use of analytical cookies on our cookie banner (see below).

 

3.2 On the Application and the Web App

 

There are no cookies used by mobile applications. However, the Application and the Web App access and collect the unique User Details of your device in order to recognize it from one visit to the next. 

Trackers and Internal and partner tools have been installed on the Application and the Web App in order to access and collect User Details.

 

These Trackers enable HAPPN to:

  • Ensure the smooth operation of the Application and/or the Web App, 
  • Ensure certain functions operate correctly; 
  • Use them for advertising and analytical purposes if you have consented. 

 

Technical needs: 

 

When you use the Application and the Web App, security Trackers collect and process data from your device. They can be used for the purpose of authentication or security. They are necessary for the operation of certain functions on the Application and the Web App, and to ensure their security. Functional Trackers are also used, and enable the improvement and optimization of your experience on the Application and the Web App, or are needed for the operation of certain functions. 

 

Tracking Tools for security and operation are strictly necessary for the provision of HAPPN services on the Application and the Web App. As a result, you may not refuse the collection of User Details or the use of Trackers for security or operational needs. 

 

Certain Trackers are specific to the Application or the Web App. Where applicable, this is indicated in the Purpose column below.

 

Tracker name

Company/partner name

Purpose

Agora

Agora

FUNCTIONAL

Needed to make a video call with another user.

 

This tool is specific to the mobile Application.

happsight

HAPPN

FUNCTIONAL

Needed to provide the HAPPN service.

 

This tool is specific to the mobile Application.

Zendesk

 

 

Zendesk

FUNCTIONAL

Contact with customer service.

 

This tool is specific to the mobile Application.

Braze

Braze

FUNCTIONAL

Managing customer relations (notifications, etc.)

Facebook Login

 

 

Facebook

FUNCTIONAL

Enabling subscription via Facebook Login

Google Firebase

Google

FUNCTIONAL

Sends push notifications to users

 

This tool is specific to the mobile Application.

Bugsnag

Bugsnag

SECURITY
Detects bugs.

 

This tool is specific to the mobile Application.

Spotify

Spotify

FUNCTIONAL

Collects users’ musical preferences when they have consented to Spotify sharing these preferences with HAPPN when creating their profile.

Sign in with Apple

Apple

FUNCTIONAL

Enables subscription Sign-in with Apple

 

This tool is specific to the mobile Application.

Sign in with Google

Google

FUNCTIONAL

Enables subscription via Sign-in with Google

MapKit

Apple

FUNCTIONAL

 

This tool is specific to the Web App.

 

Personalized advertising: 

 

Trackers used for advertising purposes can be used to show you relevant advertising and limit their display on the mobile Application.

 

Your consent is requested for the collection of User Details required for the use of Trackers for advertising purposes.

 

Tool name

Partner name

Purpose

Google Ads

 

Google

ADVERTISING

Display and limitation of advertisements

 

This tool is specific to the mobile Application.

 

Analytical needs: 

 

HAPPN uses Audience measurement Trackers to obtain information about user browsing behavior, analyze traffic on the Application and the Web App, and measure audience statistics. This enables HAPPN to improve the Application and the Web App according to the requests and needs of users. 

 

Certain Trackers are specific to the Application or the Web App. Where applicable, this is indicated in the Purpose column below.

 

Your consent is requested for the collection of User Details and the use of Trackers for analytical purposes. 

 

 

Tracker name

Partner name

Purpose

Adjust

 

 

 

Adjust

MEASUREMENT
 

Audience and attribution measurement

 

This tool is specific to the mobile Application

Facebook

 

 

Facebook

MEASUREMENT
 

Audience and attribution measurement

Google Firebase Analytics

Google

MEASUREMENT
 

Audience and attribution measurement

 

This tool is specific to the mobile Application.

Google Tag Manager

Google

MEASUREMENT
 

Audience and attribution measurement

 

This tool is specific to the Web App

 

4. How can you manage your cookies and the use of your user details?

 

4.1. On the Website

 

When visiting the website of HAPPN for the first time, a cookie banner lets you accept or refuse any Web Cookies that are not essential for the stable operation of the website.

 

If your consent is not withdrawn, it will be valid for a duration of six (6) months. During this period, the cookie banner will no longer be displayed when you visit the Website. After the end of this period, the cookie banner will be displayed again and you will be asked to accept or refuse the use of cookies.

 

The consent you provide for the use of analytical cookies on the HAPPN Website can be withdrawn at any time. You simply have to click on the “Change cookie preferences” link found at the bottom of the Website or click on : Change cookie settings

 

Remember, HAPPN is not able to delete third-party cookies that were installed before you withdrew your consent. 

The withdrawal of your consent means HAPPN will be unable to access and use the information contained in the cookies already installed on your browser. 

However, you can also directly delete these cookies via your browser. 

 

In addition, you can refuse most behavioral advertising cookies via the following links:

 

For third-party cookies, you can configure your browser settings to refuse third-party cookies.

 

WE RECOMMEND THAT YOU DO NOT BLOCK AND DISABLE ALL COOKIES IN YOUR BROWSER’S SETTINGS. In fact, if you block all cookies, our website may not operate properly, and you may not be able to use some of its features.

 

4.2. On the Application and the Web App

 

When subscribing to the Application and the Web App, a window requesting consent for Trackers asks you to accept, refuse, or configure the use of Trackers that are not essential to the stable operation of the Application or the Web App. In the case of a new log-in to the Application or the Web App after logging out, the window will be displayed again and will ask you to accept, refuse, or configure the use of Trackers.

 

The consent that you provide for the use of analytical and advertising Trackers can be withdrawn at any time. 

 

On the Application, simply click on App settings > My data > Manage my choices from your profile page. The withdrawal of your consent for personalized advertising will lead to the display of non-personalized advertisements which will therefore be less relevant to you.

 

On the Web App, simply click on My data > Manage my choices from your profile, found in the top-right of the screen. The withdrawal of your consent for personalized advertising will lead to the display of non-personalized advertisements which will therefore be less relevant to you.

 

With the exception of Trackers used for audience measurement and advertising purposes, all Trackers on the Application and the Web App listed above are necessary for the stable operation and the use of Services on the Application and the Web App to which you have subscribed.

 

For Trackers used for advertising purposes, you can configure your device to refuse personalized advertising:

 

  • For Apple / IOS:
    1. Go to Settings > Privacy > Advertising
    2. Activate “Limit Ad Tracking”

(In the event of any changes, go to: https://support.apple.com/en-us/HT205223) .

 

  • For Android / Google Play Store:
    1. Go to Settings > Account or Synchronization or Google (depending on your device) > Privacy or Advertising or Notifications (depending on your device)
    2. Active “Disable the personalization of ads”

(In the event of any changes, go to: https://support.google.com/googleplay/android-developer/answer/6048248?hl=fr).

 

5. Contact

 

If you have any questions about this Use of Cookies document or have any complaints about cookies and Tracking tools, you can contact us:

 

  1. By sending an email to our contact email address: [email protected];
  2. By sending an email to our Data Protection Officer: [email protected];
  3. By sending a letter to the following postal address:

For the attention of the Data Protection Officer

happn

8 rue du Sentier 75002, Paris,

France

 

For reference, information on the company responsible for applying this Use of Cookies document is given below.

 

HAPPN, a company registered under the number 535 217 723 in the Paris Trade and Companies Register. The company’s headquarters are located at 8 rue du Sentier 75002 Paris, France, and it is represented by its CEO, Mr. Didier Rappaport.

 

Finally, do not forget to consult our Privacy Policy.