Hello! Need help?

Terms of Service/Privacy Policy

• Where can I find the Terms of Service and the Privacy Policy?
• Overview of a Member’s rights

Geolocation

• Why do I have to share my location with happn?
• Do I have to share my location at all time?
• Why does my phone regularly send me a notification about using my geolocation in the background?
• Why does my phone regularly send me a notification about using my geolocation in the background?
• Can other users know my precise location?
• Does happn save my location?

Reporting

• Is it possible to report a bug or any other issue or to make a suggestion?
• Can I report a profile that seems suspicious?
• Someone on happn is asking me for personal or confidential. What should I do?
• I think someone stole my identity and pretends to be me on happn. What can I do?
• I think my account was hacked, what can I do?
• Can happn provide me with information on another user in case of legal action?

Personal data and cookies

• Why do I have to show my face in my main profile picture?
• Does happn use cookies? What is their purpose? Can I refuse them?
• Is my personal data secure?
• Does happn have my banking information? Is it secure?

Date safely

• How do I stay safe dating?