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Why do I not get my 10 Hellos per day even though I have subscribed to happn Premium?

When you subscribe to happn Premium, the app specifies that you will get “up to 10 Hellos ⭐ per day”. Which means you will get 5 Hellos every 12 hours; however, these Hellos do not add up.

The screen will never display more than 5 Hellos. If you haven’t used all of your 5 Hellos during the first 12 hours, your remaining Hellos will be lost.