Please verify that your integrated purchases are activated in your phone with this path: “Settings” > “General” > “Restrictions” > “Insert/Create password” > “In-App Purchases” > “Activate”.
Then log out and log in again. You will be able to buy Hellos on the application.
Please enter the details of your request. Someone from our support team will get in touch with you as soon as possible.
Thank you for contacting us. We will do our best to reply as soon as possible.