Hello! Need help?

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Help / Problem Resolution /

I don’t or no longer cross paths with anyone. Why is that?

You can’t see any new profiles? Make sure that:

- your Internet connection is working.

- geolocation is on;

- you’re using the latest version of the application;

- that your preferences are clearly set in the “My Preferences” tab of your account;

- that your age is the correct one on the application.

You may also have interacted with all the profiles you have crossed paths with.

Discover new horizons!

If the issue persists, please uninstall the app and install it again; don’t worry, you will not lose your data (Messages and Crushes).